CSIS Discussion



*First, Discuss topic in at least 250 word paragraph.

*Second, make 1 reply of at least 100 words for each paragraph provided below. For your paragraph and replies, you should support your assertions with at least 1 source and accompanying citations in APA format. Acceptable sources include the textbook, reputable websites, and the Bible.

Discussion Topic:

There is a diagnosis of a bad video card on a client’s computer made by another technician. The client would like to have a new video card installed on the desktop. How would you ensure that the diagnosis is correct? If it is correct, explain the steps you would take to ensure a new video card is properly installed.

100 word Reply to Each Paragraph!

Paragraph #1
Video cards have their own processors called graphic processing units (GPUs) or visual processing unit (VPUs). (Andrew, West & Dark, 2017) Before installing a new video card, I would double-check to make sure my diagnosis matches the other technician diagnosis. First, I would check to make sure that the video card, in fact, needs to be replaced. Some signs of a bad video card are screen glitches, stuttering, and fan speed. I would also check to make sure there is no dust creating problems with the video card and checking to make sure the cables are good by testing the other cables and monitors to prove whether or not the video card is bad. “One of the easiest, and yet most powerful, techniques is to simply swap out the graphics card for another one and see if the problems go away”. (Hayes, 2019, p. 3) Below are the steps I would take to install a new card:

Turn off the computer and unplug from the wall.
Open the case to gain access to where the video card is located on the motherboard.
Unscrew the screws from the retention bracket to remove the faulty video, making sure all the wires that are connected to it are unplugged.
Install the new video card into the open slot making sure all wires are plugged in correctly and close the case side panel.
Turn the computer on, checking make sure the video card is working correctly, and the latest driver package is installed on the PC.
“The moment of truth for any PC hardware change – see if it works. Double-check you’ve done everything correctly so far. Then, before putting your whole PC back together and plugging everything in, plug in the power cable, your keyboard and mouse, and a single monitor video cable. Then turn your PC on and see if you get a picture”. (Martindale, 2019, p. 13).
*100 word reply

Paragraph 2
Bad video card

In order to determine if the diagnosis of a bad graphics card is correct or not, I would start by first making sure that the graphics card is properly seated on the motherboard. I would then check all of the cables and make sure that none of them are loose. I would then check the graphics settings on the computer to make sure that it is set correctly. I would uninstall the current drivers for the graphics card and reinstall the last stable drivers that are available. I would run a program like MSI afterburner, which monitors the graphics card temperatures to make sure that it is not overheating. Overheated graphics cards can cause damage to itself or other components. It is important to also check the monitors being used as visual issues could be a symptom that your monitor is about to fail. You can test this by using a different monitor. I would also recommend checking the device manager in Windows control panel to see if the graphics card is listed as working correctly. If there are no problems found with the device, it will say “this device is working properly” or something similar. I would also check the fan speeds of the graphics card. If the fans are constantly running at high speeds or never running at all there could be a problem with the graphics card. You should clean the fans by spraying compressed air to make sure they are not covered with dust (Batt, 2017).
*100 word reply

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