Thinking about your role as a leader or future leader in health care and considering your personal experiences with a supervisor or manager, consider the following:

•What issues or shortcuts are the most difficult to address with a colleague?

•What are some professional ways to communicate difficult topics such as tardiness, medication errors, or incivility?

•What makes people defensive about feedback?

•What steps would you take to improve communication with somebody you supervise to reduce challenges and defensiveness?

Write a succinct initial post of at least 150 words. Demonstrate clarity of thought and precision in writing. Support your discussion with at least two references

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